We collect personal information from our customers in the regular course of doing business. This page answers some of your most frequently asked questions and lets you know exactly how we’re protecting the information you entrust to us. What personal information do you collect about me? We collect the following information about you: This website uses Google Analytics to help analyze how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ us of the website and to compile statistical reports on website activity for Next Level Concrete. We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website. Next Level Concrete also collects information about you via the website forms. We ask you for your name, address, phone number and various information about the project you would like to quote on. How do you use this information? The main reasons we collect personal information from you are: to complete a sale or transaction with you to make a quotation. We will also disclose your personal information if we are required by law to do so. How do you get my consent? When you provide us with personal information to complete a quote we assume you consent to our collecting it and using it for that specific reason only. We reserve the right to use your name and the information provided to reply to any reviews you make about the company, owners or employees. If we ask you for personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no. Saying no is called “opting out.” By opting out, you can tell us not to collect the information and/or not to share it with other companies. How do I get more information? Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact: info@nextlevelconcrete.ca
